Your Top Marketing & Social Media Questions Answered
Looking for quick answers about Flex Marketing? You’re in the right place. I’ve compiled this comprehensive list of frequently asked questions to help you learn more about how I support small businesses and startups with tailored marketing and social media consulting. To make it even easier, I’ve organised the questions in alphabetical order so you can quickly find the information you need. From how I work with clients Australia-wide (not just in Townsville!) to what services I offer, you’ll find clear, straightforward answers to help you decide if Flex Marketing is the right fit for your business. Don’t see the answers you’re looking for below? Send me a message directly to stephanie@flex-marketing.com.au
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Yes! Whether you are starting from scratch or need a redesign of an existing website I build clean, SEO-friendly Squarespace websites that are easy to use and look great on all devices. I can assist you with copy, layout, user journey, plugins and make sure people can actually find your site on Google.
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Yes! I provide end-to-end support — from developing your marketing strategy to executing social media posts, running ad campaigns, and managing influencer collaborations. This means you can focus on running your business while I handle the marketing side.
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Absolutely. I offer full social media management—including content planning, posting, and reporting. I also help you show up consistently without needing to be online 24/7.
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Not at all! While I’m based in Townsville, I work with clients Australia-wide through virtual meetings and online collaboration tools. You’ll receive the same level of personalised support no matter your location. The only exception to this is content creation - for anyone looking to outsource their social media who is not based in Townsville I can brief you on the type of content needed but I cannot shoot the content myself.
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Both! Some clients just need a strategy or setup, while others want to fully outsource their socials or need regular help content and ads. We’ll figure out what makes the most sense for your business and budget.
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Flex Marketing offers tailored digital marketing services for small businesses and startups. Services include marketing strategy, social media management, influencer campaigns, SEO, and digital advertising. As a freelance marketing consultant, I help you create a clear message, show up in the right places, and turn marketing efforts into real growth.
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I like to discuss your business goals, brand identity and target market before making this call. Realistically if your audience spends time on social media and trusts what others say about products or services, influencer marketing can work really well. I can help you find the right fit and manage the whole process.
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Depending on your goals and the services you choose, most clients start to see improvements in engagement and visibility within the first few months. For SEO and organic growth strategies, it may take 3–6 months for more substantial results, while advertising campaigns and social media management can deliver quicker wins.
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A freelance marketing consultant offers a more personalised, flexible, and cost-effective approach than a large agency. You work directly with me, so there’s no middle layer. You get focused, hands-on support tailored to your business, and transparent, direct communication.
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Because every business has different needs, I create custom proposals based on your goals and budget. After our initial free consultation, I’ll provide a clear, upfront quote outlining services and deliverables.
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I work with businesses of all shapes and sizes but my passion lies with small to medium sized businesses and startups think cafes, hair salons, tradies, service providers, and online brands. My clients are often looking to build their brand, improve social media presence, and grow sustainably without the cost of a large agency.
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We start with a free consultation to discuss your goals and challenges. If you are based in Townsville this can be done face to face, otherwise we can do it online. After that, I create a tailored proposal outlining recommended services, timelines, and estimated costs. Once approved, we kick off with a strategy session and set clear milestones to measure progress.